Privacy Policy | MySafetySign

Last updated: 21 October 2026

This is the privacy policy of My Safety Sign (https://mysafetysign.co.za), a division of The Media Mafia (Pty) Ltd (Reg 2016/313497/07), 45 Koornhof Road (corner Koornhof and Fleming), Meadowdale, Germiston, Gauteng, South Africa. We handle personal information in line with the Protection of Personal Information Act 4 of 2013 (POPIA).

What we collect

Your name, email address, phone number and delivery/billing address.
Your order details and any files or content you upload for printing.
Basic technical information such as your IP address and cookies needed for the website and cart to work.

We do not collect or store card details. Card payments are entered on and handled by Payfast.

Why we use it

To process, produce and deliver your order and send you order updates.
To answer your questions and handle returns or complaints.
To meet our legal, tax and accounting obligations.
To send you marketing only if you have agreed to it. You can unsubscribe at any time.

Who we share it with

Only with service providers who help us fulfil your order: our payment gateway, couriers and delivery partners, and our website hosting and email providers. They may use it only for that purpose. We never sell your personal information.

How we protect it

The website uses SSL encryption. Access to customer information is limited to staff who need it. Customer details are stored separately from payment details.

How long we keep it

We keep order records for as long as tax and company law requires (usually 5 years), and uploaded print files only as long as needed to complete and support your order.

Your rights

You may ask to see, correct or delete your personal information, or object to us using it, by emailing sales@themediamafia.co.za. You may also complain to the Information Regulator (South Africa): inforegulator.org.za.

Cookies

We use cookies to keep your cart and login working and to understand how the site is used. You can block cookies in your browser, but the shop may not work properly.

Contact

Information officer: The Media Mafia (Pty) Ltd, 45 Koornhof Road (corner Koornhof and Fleming), Meadowdale, Germiston, Gauteng, South Africa. Email sales@themediamafia.co.za, tel 011 708 4773.